Last Updated: May 23, 2025
Welcome to CityUniversity.online! We are committed to protecting your privacy and providing a safe and secure online environment for our users. This Privacy Policy explains how CityUniversity.online (“we,” “us,” or “our”), operated by Charlotte, collects, uses, discloses, and protects your information when you visit and interact with our website, https://cityuniversity.online/.
As a University website, we understand the importance of safeguarding personal information, especially in an educational context. Our practices are designed to uphold human rights related to privacy and data protection, ensuring transparency and control over your personal data.
1. Information We Collect
We collect various types of information to provide and improve our services to you.
- Information You Provide Directly:
- Contact Information: When you register for an account, inquire about courses, or contact us, we may collect information such as your name, email address (e.g., Support@cityuniversity.online), and phone number.
- Educational Information: If you enroll in courses or programs, we may collect academic records, application materials, and other information relevant to your studies.
- Communication Content: Any information you provide when communicating with us via email, feedback forms, or other channels.
- Information Collected Automatically (through Cookies and Other Technologies):
- When you visit CityUniversity.online, we may automatically collect certain information about your device and Browse activity. This may include:
- Log Data: Your IP address, browser type, operating system, referring pages, pages visited, and the dates and times of your visits.
- Usage Data: Information about how you interact with our website, such as the features you use, the content you view, and the time spent on certain pages.
- We use cookies and similar tracking technologies to enhance your experience, analyze website usage, and personalize content. You can manage your cookie preferences through your browser settings.
- When you visit CityUniversity.online, we may automatically collect certain information about your device and Browse activity. This may include:
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Maintain Our Services: This includes managing your account, processing applications, delivering educational content, and facilitating communication related to your studies.
- To Improve and Personalize Your Experience: We use data to understand how our website is used, identify areas for improvement, and tailor content and features to your interests.
- To Communicate with You: Sending important updates, announcements, newsletters, and responding to your inquiries and feedback. You can opt-out of promotional communications at any time.
- For Analytics and Research: Analyzing trends, tracking user behavior, and gathering demographic information to better understand our audience and enhance our offerings.
- To Ensure Security and Prevent Fraud: Protecting our website and users from unauthorized access, misuse, and other security threats.
- To Comply with Legal Obligations: Meeting our legal and regulatory requirements, including responding to lawful requests from public authorities.
3. How We Share Your Information
We do not sell your personal information. We may share your information with third parties in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., hosting providers, analytics services, payment processors). These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
- Affiliates: We may share information with our affiliated entities for business purposes consistent with this Privacy Policy.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).
- Protection of Rights and Safety: We may disclose information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our terms of service, illegal activities, suspected fraud, or situations involving threats to the safety of any person.
- With Your Consent: We may share your information with your explicit consent for specific purposes not otherwise covered in this policy.
4. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Choices and Rights
You have certain rights regarding your personal information:
- Access and Correction: You have the right to access and update your personal information. You can often do this through your account settings or by contacting us.
- Deletion: You may request the deletion of your personal information, subject to certain legal obligations to retain data.
- Opt-Out of Communications: You can opt out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails.
- Cookie Preferences: You can manage your cookie preferences through your browser settings.
- “Do Not Track” Signals: We do not currently respond to “Do Not Track” signals.
6. Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by CityUniversity.online. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
7. Children’s Privacy
CityUniversity.online is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information as soon as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: Support@cityuniversity.online
10. Your Feedback
We value your feedback on our Privacy Policy and our commitment to privacy.
How satisfied are you with our privacy policy? 🤔